Does everything still run through you?
Step out of Product, Tech and Ops without breaking what already works.
I work as a Fractional COO for founder-led SaaS businesses to remove founder dependency across product, tech, and operations
Are You Still the Safety Net?
You’ve built real traction, but the business still relies on you to keep things moving.
Decisions, edge cases, and escalation land back on your desk. Not because your team can’t cope, but because the system hasn’t been designed to carry responsibility without you.
The issue isn’t effort. It’s how accountability and context are wired.
Are You Tired of Firefighting?
You’ve tried hiring, tools, and new processes. Things improve for a while, then drift back to you.
You stay involved because you don’t trust the system to cope under pressure.
That’s not a people problem. It’s a structural one.
Fix the machine, not the symptoms, so it can run without you being the safety net.
How I Work
Every founder’s situation is different, but the pattern is usually the same.
Start by seeing where the pressure really comes from.
Then fix the one thing that’s doing too much work.
Discovery
------- diagnostic -------
A short, founder-first diagnostic to surface where decisions, risk, and responsibility still route back to you.
We look at how product, tech, and operations actually behave under pressure, not how they’re meant to work on paper.
You leave with clarity on what’s creating dependency, what matters most to fix, and where stepping back is currently unsafe.
Spint
------- execution -------
A hands-on sprint to stabilise one high-leverage system that’s pulling you back into the day-to-day.
We fix the joins between product, tech, and ops so decisions don’t keep escalating and the business can cope without constant founder involvement.
The outcome isn’t more process. It’s one less thing that depends on you.
My Journey So Far
I’ve been where you are.
A founder juggling growth, delivery, and the weight of it all sitting on your shoulders. From the outside, the business looks solid. But behind the scenes? It’s messy. Stressful. Fragile.
I built, scaled, and sold my own software company. Raised £3.5 million. Lived through pivots, built out product and ops, led teams, and sat across from investors and acquirers. I know what it’s like to be in the weeds while trying to act like everything’s under control.
And what I learned the hard way is this:
Great products don’t scale themselves. Chaos doesn’t fix itself.
Today, I work as a Fractional CxO for SaaS founders stuck in that messy middle. I help them stabilise their operations, build leverage, and turn their businesses into scalable, investable machines.
I don’t come in with theory or corporate jargon. I come in to solve. To simplify. To get you back in control, and get your business ready for whatever’s next.
Whether you’re aiming to scale or thinking about an exit, I’ll help you fix what’s broken, fast.
The Messy Middle
You’ve built something real. The product works. Customers are paying. But the business still leans on you more than it should.
Things stall when you step back
Decisions keep escalating to you
Growth feels fragile rather than confident
You’re still the safety net when it matters
You don’t need another hire. You need a system that can cope without you being constantly involved.
The GRIT Framework
Built for founders who want a business that runs smoothly and grows on purpose, not by accident.
GRIT is a four-step system for aligning your vision, your business, and your operations, so everything moves in the same direction.
Ground the Vision
Get crystal clear on who you are, what you want, and where you’re really trying to go.
This isn’t about buzzwords or slide decks, it’s about defining a direction that actually means something to you and your business.
Review the Machine
Take an honest look at how your business runs today.
Is the machine fit for purpose?
We dig into systems, delivery, and team dynamics to see whether they support the vision, or hold it back.
Implement Smart Systems
Bridge the gap between the vision and the machine.
We align strategy, structure, and rhythm so every part of the business works together, clear roles, consistent delivery, and systems that don’t rely on you to hold them up.
Turn Up the Volume
Once everything’s in sync, we scale.
With clarity, rhythm, and confidence in place, you can turn up the volume, more growth, more speed, and more freedom without breaking what you just fixed.
Testimonials
"Wonderful experience!"
Working with Paul has been a wonderful experience!
He is attentive, dedicated, and consistently precise in his work.
Demonstrating a high level of
professionalism and extensive experience, he remains humble and approachable.
I highly recommend him without reservation!
Teresa Castiello
MIAL Healthcare
"Real operational clarity"
I’ve worked alongside Paul and seen 1st hand how he operates.
Sharp, structured, and totally dialled into what early-stage SaaS founders actually need.
He’s not one of those “advisors” who just lobs theory at a business. Paul brings real operational clarity. He’s helped founders untangle messy delivery and ACTUALLY build systems that scale.
If you've built a decent growing business but feel like you're stuck in founder-mode, he’s exactly the kind of calm, strategic presence you want around the table.
James Green
Evergreen Marketing & Growth
"He made our job easier"
What impressed me most was Paul’s ability to take a complex concept and turn it into a polished, fan-first product.
He understood both the technical and commercial challenges, and was always proactive in solving problems before they became blockers.
Paul led from the front, brought a strong product mindset, and worked seamlessly with stakeholders on all sides.
Every deadline was met, every launch delivered. He made our job easier, and the end result better.
It was a real pleasure collaborating with Paul.
I wouldn’t hesitate to work with him again.
Joey Davidson
IMG Arena
"Exceptional Results!"
"From consultation to installation, they delivered outstanding service and reliable solutions."
Mark Anderson
Houston
"Great Experience!"
"I was impressed by their dedication to ensuring our HVAC system runs perfectly."
Tom Mitchell
San Francisco
"Above Expectations!"
"They exceeded our expectations with their professionalism and commitment to quality."
Lisa Roberts
Miami
STILL NOT SURE?
Frequently Asked Questions
We understand the importance of clarity and are here to provide answers to your most common queries.
How often should I have my HVAC system serviced?
It’s recommended to service your HVAC system at least twice a year — once before summer for your air conditioning and once before winter for your heating system.
What are the signs that my HVAC system needs repair?
Common signs include unusual noises, inconsistent temperatures, higher energy bills, and poor airflow.
Are your technicians certified and insured?
Yes, all our technicians are fully certified, licensed, and insured to provide professional and reliable HVAC services.
How long does an HVAC system typically last?
With proper maintenance, most HVAC systems last between 10 to 15 years, depending on usage and brand quality.
Do you offer emergency HVAC repair services?
Yes, we provide 24/7 emergency repair services to ensure your comfort is restored as quickly as possible.
What types of HVAC systems do you install?
We install central air conditioning systems, ductless mini-splits, heat pumps, and furnaces, customized to fit your needs.
How can I reduce my HVAC energy costs?
Regular maintenance, proper insulation, using energy-efficient equipment, and setting your thermostat to optimal temperatures can help reduce energy costs.
How can I improve the energy efficiency of my HVAC system?
Regular maintenance, cleaning/replacing filters, sealing ductwork, and upgrading to a programmable thermostat can significantly improve efficiency.
Let’s remove what’s keeping everything dependent on you.
If the business still needs you in the middle of decisions, risk, and delivery, the next step is clarity, not another hire or tool.
Start by identifying where responsibility still collapses back to you, and what needs to change for the system to cope without you.
Short, calm, and logical.
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